To explore the importance of interaction and teaching and the role they have on the exerciser’s experience
By the end of the course, the learner will be able to:
Define the general population and the reasons why they are important for industry successDescribe interaction and its importance in customer and facility successDetail acknowledgement, small talk, substantial talk and the importance of listeningDefine the importance of being attentive when interacting and teachingExplore teaching8 lessons - 18 review quizes - 2 summative assessments - 4.2 hours Duration
IAT L1 - Course Overview
IAT L2 - Course Introduction
IAT L2 RQ1 - An introduction to teaching
IAT L2 RQ2 - An Introduction to interaction and teaching
IAT L3 - The General Population - The industry's profit centre
IAT L3 RQ1 - The General Population - The industry's profit centre
IAT L3 RQ2 - The General Population - The industry's profit centre
IAT L4 - An introduction to interaction
IAT L4 RQ1 - An introduction to interaction
IAT L4 RQ2 - An introduction to interaction
IAT L5 - Introduction to acknowledgement
IAT L5 RQ1 - Introduction to acknowledgement
IAT L5 RQ2 - Introduction to acknowledgement
IAT L6 - An introduction to small talk
IAT L6 RQ1 - An introduction to small talk
IAT L6 RQ2 - An introduction to small talk
IAT L7 - Introduction to substantial talk
IAT L7 RQ1 - An introduction to substantial talk
IAT L7 RQ2 - An introduction to substantial talk
IAT L8 - The importance of listening
IAT L8 RQ1 - The importance of listening
IAT L8 RQ2 - The importance of listening
IAT L9 - Attentiveness
IAT L9 RQ1 - Attentiveness
IAT L9 RQ2 - Attentiveness
IAT L10 - A guide to teaching
IAT L10 RQ1 - A guide to teaching
IAT L10 RQ2 - A guide to teaching
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IAT SA2 - Summative Assessment 2
IAT SA1 - Summative Assessment 1